Privacy Policy
At Betninja Casino, we value the trust our players place in us. Protecting personal data is a key priority, and we are committed to handling your information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and safeguard your data so that you can make informed decisions when using our services.
Data Processing
This Privacy Policy describes how personal data is processed in line with applicable gambling regulations. The processing of this information is necessary to provide access to games and related services.
Betninja Casino operates under the management of Dama N.V., a company registered in Curaçao, together with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.
By using our services, you agree to this Privacy Policy. As this policy may be updated from time to time, we recommend reviewing it regularly. Continued use of Betninja Casino’s services after changes are posted will be considered acceptance of those changes.
Collection of Information
We collect different types of personal information through our website, including:
- Registration and communication data, such as name, email address, phone number, residential details, and identification documents provided during account creation or later contact with us
- Interaction records, including emails, live chat messages, and other customer support communications
- Transaction and usage data, such as deposits, withdrawals, gameplay activity, and technical information about how the site is used
- Compliance documentation required for identity checks and legal or regulatory obligations
Usage of Information
The personal data we collect may be used for the following purposes:
- Processing transactions and managing gaming activity
- Providing the services and support requested by players
- Carrying out identity verification and compliance checks
- Sending promotional communications where explicit consent has been given
- Meeting legal and regulatory obligations, including anti-money laundering requirements
- Detecting, preventing, and investigating fraud or other unlawful activity
- Analysing data and conducting research to improve our products and services
Marketing Communications
Where you have given consent, Betninja Casino may use your personal data to send promotional offers, updates, and marketing materials related to our products and services. You may withdraw your consent and opt out of these communications at any time through your account settings or by contacting customer support.
Disclosure of Information
We do not sell or rent your personal data. However, information may be shared in the following cases:
- Within our corporate group, where necessary to provide our services efficiently
- With trusted partners that support operational, compliance, or regulatory processes
- With third-party service providers, including payment processors, identity verification services, and other relevant suppliers
Any disclosure is made under strict confidentiality and data protection obligations.
Data Security and Retention
Betninja Casino applies appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. We retain personal data only for as long as necessary to meet legal, regulatory, and operational requirements. This may include retaining data for a minimum of five years after account closure, where required by anti-money laundering laws.
Cookies and Tracking
To improve user experience, Betninja Casino uses cookies and similar tracking technologies. These help us understand how the website is used, enhance site functionality, and support marketing activities. You may manage cookie preferences through your browser settings, although restricting cookies may affect certain features of the site.
Your Rights and Contact Information
You have the right to request access to your personal data, ask for corrections, and in certain cases request deletion of your information. You may also object to the use of your data for direct marketing purposes. If you have any concerns, questions, or requests regarding the handling of your personal data, you may contact our Data Protection Officer by email. Where applicable under GDPR, you also have the right to lodge a complaint with the relevant supervisory authority.